This is the feature that makes Kawai Hybrid pianos able to satisfy the most discerning musicians. Just as a concert pianist consults with a master technician to make fine adjustments to the touch and tone of a concert grand piano, the Kawai user consults the Virtual Technician to customize the piano sound to taste. Standard adjustments for lighter and heavier touch and brighter or mellower tone are just the beginning. The Virtual Technician regulates hammer and key release noises, adjusts string, lid, and damper resonances. A dedicated Virtual Technician iPad is available for CN series and CA series pianos that do not have touch-screen interfaces.